GIVE US FEEDBACK
If we have had the pleasure to serve you at one of our restaurants please share your dining experience with us. We would enjoy listening to your comments. Please take a minute to submit your feedback, the information which you are giving us will not be shared or sold to other companies and will not be used for advertising purposes. Thank you so very much for the opportunity to serve you.
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Location:	Please select one Gibsons Chicago Gibsons Rosemont Quartino Hugo's Frog Bar Chicago Hugo's Frog Bar Naperville *
* Date of Reservation:	Click calendar to choose date
Time of Reservation:	Hour 3 4 5 6 7 8 9 10 11 12 Minute 00 30
Name:	*
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Please express your opinion. However, if you require a response, please call: 312-266-8999 or 847-928-9900
The reservationist answered the telephone within 4 rings, stating their name and the name of the restaurant.
1 2 3 4 5
The reservationist had knowledge of the establishment: type of food, dress code, directions, etc.
1 2 3 4 5
The reservationist sounded polite, professional and with a smile in their voice.
1 2 3 4 5
You were greeted by a hostess or host in a timely manner.
1 2 3 4 5
The hostess or host smiled, making eye contact, greeting you warmly and making you feel welcome?
1 2 3 4 5
You were thanked and invited to return by a host or hostess.
1 2 3 4 5
A manager visited your table to check on your satisfaction.
1 2 3 4 5
If you visited the bar, you were acknowledged within 3 minutes with a sincere greeting.
1 2 3 4 5
The bartenders were friendly and attentive to your needs.
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The server or busser greeted you in a friendly manner within one minute of being seated.
1 2 3 4 5
If you requested cocktails from the server, they were served within 3 minutes.
1 2 3 4 5
The server had knowledge of the cuisine, acknowledged specials and assisted you in your selections.
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The server was attentive to your needs and easy to contact throughout your meal.
1 2 3 4 5
The busser attended to your table maintenance in a timely and unobtrusive manner.
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The food and beverage quality meet your expectations.
1 2 3 4 5
The value of your dining experience was consistent with the quality and quantity of the food and beverages served, the service received from the staff, and the ambience of the facility.
1 2 3 4 5
Your party was seated within your reservation time.
1 2 3 4 5
Any additional comments:
Please note that the information which you are giving us will not be shared or sold to other companies and will not be used for advertising purposes. ***